Salesforce Managed Service

Salesforce Managed Service for Small Business!

Enhance your business and maximize your investment in the Salesforce platform.

Let us manage your Salesforce org while you grow your business

As your business grows and evolves, your Salesforce Org needs to do the same. Historically, Salesforce upkeep has been handled by a single admin with basic development support. However, the number of capabilities necessary to support, sustain, and extend a Salesforce Org have grown exponentially over time.

OQCT’s Salesforce Managed Services gives you a flexible, scalable, and economic solution to maintain and realize your investment — without the need to hire additional full-time, dedicated employees.

What's Included with Managed Services?

Strategic planning

From executive goal setting workshops to business process reviews, building out a Salesforce Org is serious business.We’ll help you from roadmapping to long-term value realization.

Technical experts and industry specialists

As great as they are, your admin can’t be a jack of all trades.Our team of Salesforce (and other technology!) experts can provide technical support to help your admin thrive.

Data

Salesforce is powered by data.We’ll make sure you’re properly documenting integrations, validation, MDM, and storage review — and that you have the right backup policies in place.

Salesforce optimization

You’ve had Salesforce for a few years and you have technical debt, unused functionality, and numerous missed opportunities.Let us help you merge new functionality with old to harmonize your business processes.

Lightning Migration

The migration to lightning doesn’t have to be big and scary.You can keep it small or you can transform your business, either way, with managed services you can choose how the transition impacts your organization.

Quarterly business reviews

In the spirit of partnership, we hold ourselves accountable so you don’t have to.We work with you to set goals, review KPIs, business impact, trends in the market, and follow up with future roadmap prioritization and planning.

Ongoing enhancements

You’ve implemented a process that has evolved, your Salesforce org should too.We can manage your backlog refinement, streamline business processes, and oversee continuous delivery so you can provide more transparency to leadership and beyond.

Integration updates and support

Don’t wait for updates when real-time synchronization is at your fingertips.We can help with integration monitoring, troubleshooting, custom API integrations, and more.

Development Operations

Drive productivity and eliminate overhead with Salesforce devops best practices.Our Salesforce devops maturity model guides you through the stages of crawl, walk, and run in support of your entire Org.

A project is just the beginning.

We partner with you throughout the client lifecycle to deliver measurable outcomes based on your goals.

We’re Better Together

It takes more than technical expertise to power digital transformation; it takes the right combination of people, processes, consulting, and change management. From strategic planning to implementation and ongoing support, we can guide you through every phase of your journey.